Terms and Conditions

Effective Date: October 1, 2025
Welcome to Paw Loft Beds (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website, products, and services. By purchasing from us or using our website, you agree to these Terms.

1. Products – Paw Loft Beds are handmade, so slight variations may occur. These are part of the character of handmade items and are not considered defects.
2. Orders & Payment – All prices are in U.S. dollars. Payment must be received in full before an order is processed.
3. Shipping & Delivery – We currently ship within the United States. Estimated delivery times are provided by carriers and may vary. Once an order is handed to the carrier, we are not responsible for delays, lost, or stolen packages.
4. Returns & Exchanges – Returns are accepted only for defective or incorrect items due to our error. Customers must contact us within 7 days of delivery with photos of the issue.
5. Warranty – Paw Loft Beds include a 1 year limited warranty covering defects in materials or workmanship under normal indoor use. This warranty does not cover normal wear and tear, chewing, scratching, or misuse.
6. Intellectual Property – All content, photos, logos, and designs on this website are the property of Paw Loft Beds.

7. Limitation of Liability – Paw Loft Beds is not liable for indirect or consequential damages. Our total liability shall not exceed the purchase price you paid.
8. Privacy – Please review our Privacy Policy for details on how we collect and use your information.
9. Governing Law – These Terms are governed by the laws of the State of Alabama.
10. Changes to Terms – We may update these Terms at any time. The updated version will be posted here with a new effective date.
11. Contact – For questions, email Beth.reid229@pawloftbeds.com.